Hotmail Feedback Loop update

Our attempts at joining the hotmail feedback have been delayed due to lack of foresight, mainly on my behalf. we attempted to sign up for Pure, Loudvision and Betzoom all at once, this proved too complected for Microsoft who do not seem very organised.
The actual form itself is not clear either which is really inconvenient as we expected more clarity from Microsoft, especially in comparison to AOL.
I have since sent many emails trying to get a response but they are not in a rush.
We may have to re-apply three times but I am waiting for an email reply from them.
I have tried to phone them but after over 6 hours on the phone to America last week I have given up.